Privacy Policy

Effective Date: October 2025

1. Information We Collect

Personal Information You Provide
Name, phone number, email, and physical address (when submitting forms, calling, or scheduling an inspection or service).

Service Information
Details about your crawl space, moisture issues, structural concerns, and other property details relevant to providing crawl space and foundation repair services.

Payment Information
Payments are securely processed through third-party providers such as Stripe or Square.
We do not store or retain full credit card details on our systems.

Technical Information
Non-identifying data such as IP address, browser type, operating system, and device details collected through website analytics to improve user experience and site performance.

2. How We Use Your Information

To provide crawl space and foundation repair services, including scheduling, billing, and customer support.

To communicate with you regarding appointments, estimates, maintenance reminders, and service updates.

To send important notices such as invoices, confirmations, and policy updates.

To maintain accurate business records and comply with applicable laws in the State of Arkansas.

3. Sharing of Information

We do not sell or rent your personal information. Information is only shared with:

Authorized team members who need access to perform inspections, service, or customer support.

Third-party service providers (e.g., payment processors, email platforms, or IT support) who are contractually obligated to protect your data.

Legal authorities, if required by law or necessary to protect our rights, property, or the safety of our customers.

4. Data Security

We use industry-standard safeguards — including SSL encryption, secure servers, and restricted access — to protect your personal information. While we take every reasonable measure to safeguard your data, no online system is completely secure, and we cannot guarantee absolute protection.

5. Data Retention

We retain your personal information only as long as necessary to:

Provide and maintain services,

Keep accurate business and tax records, or

Comply with legal and regulatory obligations.

6. Your Rights

As an Arkansas resident, you have the right to:

Request access to the personal information we hold about you.

Request corrections or updates to your data.

Request deletion of your information, except where retention is required for legal, contractual, or operational reasons.

To exercise these rights, please contact us using the details below.

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from minors. If we become aware that such data has been collected, we will delete it promptly.

8. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us:

📧 Email: [email protected]
📞 Phone: 501-504-4608